1. Quality service, tailored to your requirements.
2. Value for money with competitive charges.
3. Satisfaction in the service offered or your money returned.
4. Qualified Staff to do the exact job required.
5. In-depth interviewing of all registrants, in order to provide a personal profile with each CV submitted.
6. Reference checking of all applicants.
7. Testing in the appropriate skill field.
8. Monitoring of temporary staff work standards.
9. Working to the stringent Recruitment Employment Confederation code of practice.
10. Delivering a proven quality service as per our ISO 9001 accreditation.

Workforce will undertake at all times to provide an efficient, prompt, quality service for both clients and field staff.

Our clients will be offered a tailored quality service to suit their specific needs.

It is our intention to respond to the needs of our clients, permanent applicants and field-staff within 15 minutes of a request.

Our administration service will be kept in a proper manner and will be updated on a daily basis.

Our clients will be offered an 8 hour guarantee should a member of our field-staff prove unsatisfactory in any way during the first day of their assignment provided Workforce has been notified in writing within 24 hours of a complaint.

There will be Workforce consultants on call between 8.45am and 4.45pm Monday to Friday.

Clients, permanent applicants and field-staff who have a grievance against Workforce will receive a written response from the Proprietor within 24 hours.

Workforce will operate a Quality Management System compliant with BS EN ISO 9001:2000 to achieve these objectives.

Workforce Staff & Business Agency will ensure that this Quality Policy is communicated to and fully understood by everyone in the Agency and that it operates in accordance with the Quality System Procedures.

The Agency will constantly monitor its quality performance and pursues a policy of continuous improvement to its processes, quality of service and its Quality Management System. Furthermore this Quality Policy is reviewed for continuing suitability.

Workforce Staff & Business Agency will keep up-to-date with all relevant employment legislation provided by the Recruitment and Employment Confederation and ACAS, utilising these to the best effect for the benefit of their clients.

Workforce is an ISO 9001 Accredited Company